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Otherwise, see the Service and Protocol notes below.įor Service and Protocol: If your DNS host doesn't provide these fields for SRV records, you must specify the Service and Protocol values as the record’s Name value. Use this approach only when your DNS host has separate fields for the Service and Protocol values. After you add each of the first three new records, choose to create another CNAME record.įor Name: If your DNS host doesn't allow setting this to leave it blank.

In the boxes for each new record, type or copy and paste the following values. On your DNS host’s website, you'll create three new CNAME records, typically one at a time. If additional CNAME records are listed in Office 365, add those following the same general steps shown here. If you have any MX records for this domain that send email to someplace other than Office 365, delete them all.įollow the steps below to add the three CNAME records that are required for Office 365. TTL: Set this value to 1 hour or to the equivalent in minutes ( 60), seconds ( 3600), etc. Host Name: to address: Paste the Points to address value that you just copied from Office 365 here. Priority: Set the priority of the MX record to the highest value available, which is typically 0.įor more information about priority, see What is MX priority? In the new MX record on your DNS host's site, make sure that the fields are set to precisely the following values:

You'll use this value in the record you're creating on your DNS host's site, as described in the next step. Now you'll get the information for the MX record from Office 365.įor the MX record (in the step above), copy the Points to address value. On your DNS host’s website, click to add a new MX record.

The MX record you'll add includes a value (the Points to address value) that looks something like this. Tip: Instead of switching all of your company's email to Office 365, you can pilot Office 365 email with just a few email addresses.įind the page where you can create records for your domain.įind the page where you can edit DNS records for your domain.